You are a dedicated and disciplined analyst and will draw upon excellent analytical, critical thinking, and problem-solving skills to effectively manage the operational cadence. You're used to rolling -up your sleeves, and work directly with the models/data, detail-oriented, analytical, and have excellent problem-solving abilities. You understand that speed matters and are able to independently prioritize deliverables and set expectations with internal stakeholders. You will maintain strategic alignment with sales leadership, providing value-add business insights and organizational support, enabling programs and processes that drive performance, efficiency, and growth. You will strive to become a trusted business advisor among your peers and sales leaders and will act as a subject matter expert for all functions essential to sales, including forecasting, planning, reporting, business insights, sales compensation design and administration, quota setting and management, sales process optimization, go to market strategy, and sales enablement technologies.
Sales Operations and Salesforce Administration
Handle Salesforce security including roles, profiles, sharing rules, workflows, and groups...SFDC professional with strong business experience
Maintain and configure Sales Cloud, CPQ and Service Cloud applications.
Build custom reports, dashboards, and workflows.
Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.
Develop training materials and provide training and support to SalesForce.com end users.
Maintain database for integrity and accuracy including cleansing and duplicate record management.
Manage all sales related technical resources and migration of data into Salesforce.
Evaluate new releases of Salesforce to determine functional requirements and provide detailed information on how changes will apply to all affected departments/users.
Work with the sales organizations and deal desk to ensure the accuracy of quotes and orders.
Salesforce Certification Required (ADM 201),
2-4 years related experience utilizing the Salesforce platform.
Experience in training and documentation preferred.
Proficient in Excel and Sales tools such as DiscoverOrg, Outreach, Lean Data, Linkedin Sales Navigator, etc.
Deal Desk knowledge.
Experience working with a global team.