Tech Support


: $58,360.00 - $91,330.00 /year *

Employment Type

: Full-Time


: Information Technology

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? Provide day-to-day technical support of staff for hardware, software, Operating System needs

? Setup, deploy, troubleshoot, maintain, and update software, hardware as needed for classrooms, offices, common spaces,

conference areas. Supported devices may include, but are not limited to: copiers, printers, desktops, laptops, iPads,

smartphones, interactive whiteboards, Apple TV?s, projectors, document cameras

? Basic A/V and video conferencing knowledge a plus

? Familiarity with MDM deployment systems and other equipment inventory a plus

? Maintain databases as needed

Personal Skills/Attributes

? Approachable, flexible, listener

? Team player, collaborator

? Good communication skills ? verbal and written

? Excellent interpersonal and customer service skills

? Maintain a professional work ethic

? Ability to prioritize tasks

? Detail oriented

? Willingness/ability to learn and adapt quickly

? Comfortable working in a fast-paced environment

? Analytical, problem-solving and decision-making skills

? Self-motivated, able to multitask

? Enjoy discovering new technologies that might enhance

our school and sharing those with the team

Certificates and Technical Skills

? OSX, iOS, Windows and Android support experience

? MDM deployment experience, inventory management, pushing apps is a plus

? 1-2 years professional IT experience in an IT Support and Equipment deployment and maintenance role

? Bachelor?s degree in a Technology related field preferred

? A+ - certification, and or ACMT ? Apple Certificate (a plus)

Associated topics: assistant, desk, excel, information technology help desk, information technology support, msword, support, system support, technical support specialist, troubleshoot * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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