Atlassian Administrator

Employment Type

: Full-Time


: Miscellaneous

Job Title: Atlassian Administrator
Clearance: Able to obtain a TS/SCI clearance
Location: Chantilly, VA
Compensation: EXCELLENT Benefits and Salary

Job Description:
Candidate will provide applications and system administration support for enterprise Atlassian tools that supports over 40,000 customers.  The enterprise capability supports and provides tools for developers.  Candidate should be energetic, self-motivated, and customer-focused.   Candidate will help with customer support, account management, and operations and maintenance of the applications used by the developers.

  • Atlassian Tool Suite (Crowd, JIRA, Confluence, Fisheye/Crucible, Bitbucket)
  • Provide 5-star tech support to users and other support teams
  • Support customer onboarding and account creation
  • Respond and resolve customer requests
  • Coordinate and escalate tickets to appropriate support teams
  • Monitor production resources are up, responsive, and well-maintained
  • Continually improve operations via new/improved tools and automation
  • Provide user engagement and training
  • Help desk support for large production systems
  • Ability to work in a fast-paced environment
  • Excellent phone support
  • Strong written and verbal communications skills
  • U.S. citizen
  • Additional Development Tools: Nexus, Jenkins, Subversion, Fortify, Sonarqube
  • Operating Systems: CentOS 6/7
  • Security +, GSEC, SSCP or CCNP
  • Support for DevOps tools
  • Amazon Web Services
  • Active Directory
  • Scripting: bash, perl, python, Powershell
  • Puppet
  • Splunk
  • Icinga2
Benefit Summary
Volant Associates provides an industry-leading benefits package to attract and retain the very best talent within a very competitive recruiting environment and support its employees and their dependents. 

100% Volant Paid Standard Benefits:
  • 200% Matching on employee 401k contributions (on up to 5% of employee salary deferral)
  • Health care insurance for employee and dependents
  • Dental care insurance for employee and dependents
  • Vision care insurance for employee and dependents
  • Life and Personal Accident Insurance ($250K coverage)
  • Short-term disability Insurance (60% of earnings up to $2,500 per week)
  • Long-term disability insurance (60% of earnings up to $10K per month)
  • Educational assistance (up to $2,500 per calendar year)
  • An Executive Physical every five years
  • Paid Time Off
  • Paid Holidays
  • Adoption assistance
  • Commuter benefits
  • Paid military leave
  • Training and development opportunities
  • Cell phone stipend (up to $50 per month)
  • Corporate laptop computer
  • Gym access (for Chantilly-based employees)
  • Multiple annual corporate-sponsored events
Additional programs available to all employees:
  • Heath Savings Account (HSA)
  • Healthcare Flexible Spending Account (FSA)
  • Dependent care Flexible Spending Account (FSA)
  • Voluntary additional levels of Life and Personal Accident Insurance

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